Blog

Testimonial from Chicoutimi Chrysler

  Today, we’re honoured to publish a testimonial from one of our favourite clients, the team from Chicoutimi Chrysler and their General Manager Moe Dana. We’ve been proudly helping a great car dealer Chicoutimi Chrysler since 2007 with all of their mobile telecommunication needs and look forward to the many years of serving them to […]

Read more

LTE In Canada Is About To Get Even Faster Thanks To Rogers

Do you ever have the feeling that your LTE speeds aren’t quite as fast as you’d hoped they were while surfing the Internet in Canada on your mobile device? You’re not alone thinking so and we’ve got great news for you today! Rogers is taking carrier aggregation technology (that’s fancy terminology for  further by combining […]

Read more

“Can I Swap My Rogers Home Service Equipment If I’m Not The Account Holder?”

  We have always allowed anyone, including General Contacts to call in and troubleshoot equipment on the customer’s behalf. But when the equipment was determined to be defective, Rogers didn’t allow the very same person to perform the equipment swap at our retail store, resulting in poor customer experience. That is changing! As of the time […]

Read more

No More Rogers Accidental Roaming

  Good news for customers who are worried about their phone jumping the US border without them! Rogers has implemented a permanent solution in December of 2014 to completely stop accidental roaming charges from occurring for all Rogers postpaid customers, regardless of their home location. Having to call in to have additional Cross Border Accidental […]

Read more

How Rogers Will Notify Customers of Data Overages With SMS Notifications

  Unexpected data overage can drive bill shock and a poor customer experience. Right-sizing your plan to a Share Everything Plan can better fit your needs and can improve your overall experience with the addition of “Roam Like Home” and the new SMS notification for data overages. As of December 22nd 2014, a program launched […]

Read more

How Smartphone Device Battery Boosters Work

You love your smartphone (when it works) and so do we. It’s the first thing you see in the morning and the last thing you see before hitting the sack. But it’s pretty much as useful as a paperweight when its battery dies on you. In comes the portable battery booster. In today’s post, I’ll […]

Read more

Rogers Christmas Promotion Deals Have Begun at ConnectIT!

We’ve had quite a few clients come into the store lately asking us what gives with the lack of device sales this holiday season. You’ll be delighted by today’s news, so read on… Starting today until further notice (we don’t know when this sale will end, could be before Christmas) our hottest and smartest devices […]

Read more

Shomi is NOW AVAILABLE on Xbox 360!

  Do you have an Xbox 360 and Rogers Cable TV? Well we’ve got great news for you! As of yesterday, December 2nd 2014, Shomi is NOW AVAILABLE on your Xbox 360! Once you have subscribed to Shomi, simply download the application on your console, sign-in to your account and instantly have access to all […]

Read more

What You Need To Be Aware Of To ROAM LIKE HOME™

Guy Laurence - Roam Like Home

  Did you notice some crazy overage charges last time you travelled down to the U.S.? Or maybe you bought yourself a U.S. carrier’s SIM card and were running around searching for WiFi wherever you went. Good news, with ROAM LIKE HOME those days are long gone. Well, sort of… for some of you. This […]

Read more

5 BB OS 10.3 Personalization Tips You Can Use Today

1 –   Give your device a nickname Follow these steps to set a nickname on your BlackBerry 10 device so it’s easy to identify it on a Wi-Fi network or, for example, when you connect to other devices using Bluetooth. On the home screen, swipe down from the top of the screen Tap Settings and […]

Read more